dead

TonyK · Post time 2023-05-17 04:10:46

i bought a mini-s N5095 in September. Worked fine umtil a couple of days ago when it would show a windows error screen and reboot. It happened with greater frequency until yesterday when it froze on the bios/boot secreen. I am unable to load the bios or the boot screen. any suggestions?

Phant0m`` · Post time 2023-05-17 08:38:46

Hi TonyK.

Have you tried pressing the button in the small CLR CMOS hole on the front panel of the machine with a paperclip for more than five seconds while the power is off?

TonyK · Post time 2023-05-17 21:57:53

I did that and it didn't work.

Support-03 · Post time 2023-05-18 14:20:45

Hello there,

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset

TonyK · Post time 2023-05-18 21:12:25

I never get to the point of windows starting. Just the Beelink splash page with bios and boot links, neither of them work. I think I have a brick
Thanks
Tony

Phant0m`` · Post time 2023-05-19 08:15:45

TonyK replied at 2023-05-18 09:12
I never get to the point of windows starting. Just the Beelink splash page with bios and boot links, ...

Then you can remove the bottom of the machine, remove the CMOS battery from the motherboard and leave it for ten minutes to discharge, then install the battery and reboot the machine to see if the BIOS settings can be reset.