Mini S12 (N100) USB Detection Problem

Rudyman76

hello, I sent an email to support explaining the problem with the bios mini s12 pro which I have to reset very often so that it detects my key to be able to boot on it.  But no response from them yet.

tuiguang16

Hello, can you send your email address into my PM? so that we can have a check for you.
Also you can tell us what  did you say in your email?

Looking forward to your feedback soon.

spike9172

Hi,

I have the same issue.  My S12 Pro crashes when mounting my Terramaster D3-400 with 1x16GB drive in Debian.

The enclosure runs on USB 3.1 which would appear to be an issue with my S12 Pro and the USB 3.2 ports.

Please can you help.   I don't know if a BIOS update is required.

Thanks!

tuiguang16

spike9172 replied at 2024-02-21 12:40
Hi,

I have the same issue.  My S12 Pro crashes when mounting my Terramaster D3-400 with 1x16GB driv ...

Hello, please email us, so that we can see if we can send you the new BIOS for your machine, This is our email: support-pc@bee-link.com

spike9172

Thanks for the reply.  I just send the email.

tuiguang16

OK，our support team will help you solve the issue.
Have a nice day!