Screen blacks out during games

Bingbong · Post time 2023-04-15 14:04:18

I have a ser6 pro (7735hs) with the latest bios and Adrenalin 23.4.1. for the past few weeks when I play games every now and againy screen will go black for a few seconds before turning back on. The sound and controls still work during this time, it's only the screen. Has anyone else experienced this?

Support-03 · Post time 2023-04-24 13:43:30

Hello there,

Please uninstall the old graphic driver and then install this version Adrenalin 23.4.2 https://www.amd.com/en/support/a ... /amd-ryzen-7-7735hs

fxnoob · Post time 2023-04-15 14:12:23

I experience the same, Windows doesn't log anything, I think is related to driver, this is only recent, with older versions of drivers it didn't happen.

Phant0m`` · Post time 2023-04-23 11:16:19

Try the latest Adrenalin 23.4.2 WHQL drivers? Was just released.

fxnoob · Post time 2023-04-23 14:59:45

I am on 23.4.1 atm I will update to .2 next days. So far I didn't get black screens anymore with this version for days now.