SER 6 - 6600h Won't wake up from sleep mode

habl · Post time 2023-04-05 05:59:40

Edited by habl at 2023-04-05 06:01

Hello. I'm seeing a bug. After several successful attempts to enter and exit sleep, a day later the computer does not wake up, while the lamp stops blinking and the fans spin. This is a BIOS bug, because. I tried to install Win 11 from scratch and the chipset drivers are the latest. I have BIOS version 1.11 and I have tried different ACPI settings.

Send me the latest BIOS please.

Support-03 · Post time 2023-04-06 17:15:49

Hello.
Pls contact our email.
Then we can send the latest bios version to you to try.

stamina · Post time 2023-06-03 01:14:04

I have the same problem on 6800h, the bios is also 1.11, send me the latest version of the bios on yesli@yandex.ru

logicalcc · Post time 2023-06-04 14:04:18

I also have the same problem with my SER 6 6800H.
Freezes when waking from sleep.
How can i contact you to get the latest bios?

RicoB · Post time 2023-06-05 01:07:54

I have the 5500 but same problem and after searching a lot of the forum, found out that only the rear USB ports support keyboard/mouse for wake function.