I cannot access the system

Amara

Hello !
My Beelink BT3 Pro is stuck on the Beelink annonce page
I have pulled off everithing and have restarted it, but it doesn't work
In the BIOS, I have set to default mode and restarted the machine
But no chance !! It still doesn't work
What else can I try ?

Thank in advance for your help

Support-03

Hello，
Could you send a picture of SN at the bottom of the machine?

1.Please unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 5-10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.



2.There might be something wrong with the hard ware components.Please take out the SSD and RAM and then put them back , make sure they are installed properly.

Also please clean the gold finger with a rubber.Here is the tutorial  https://www.youtube.com/watch?v=hEd_7nmWVOk  

If it still doesn’t work, please press delete key as soon as you turn on the PC, so that you can go to BIOS, please check you can see SSD there.



3.Pls try to reinstall the system


4.Pls also send these pictures to us:
       1. BIOS save&exit page
       2. SATA And RST Configuration in BIOS chipest (path: Chipset→PCH-IO Configuration→SATA And RST Configuration)
       3.Boot page

Support-03

Do you have another SSD to test?