SER6Pro6800H restart - no solution, the new 7735HS OK

tzsolt · Post time 2023-05-22 19:02:49

Do you think that it could be a problem that I replaced the original NVME SSD and I could put it back but the original blue thermal pad lost?

fxnoob · Post time 2023-05-22 20:07:19

Just erase it and put it back inside. I don't think missing pad is a problem.

tzsolt · Post time 2023-05-22 20:13:14

How could it be erased safely? Just install the Windows 11 again on the original SSD?

fxnoob · Post time 2023-05-23 01:29:24

Full format, not quick solves the problem. Or full reset from OS.

tzsolt · Post time 2023-05-24 13:56:07

Edited by tzsolt at 2023-05-24 13:59

Date       ,                   GPU Clock       Mem Clock , VCN Clock  ,  SOC Temp , GPU Load [%] , MemUsed (Ded) , Mem Used (Dyn)  GPUPwrDraw [W] , GPU Voltage [V] , CPU Temp, System Memory Used [MB] ,
2023-05-23 19:47:53 ,       1878.0 ,             0.0 ,       400.0 ,             85.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.955 ,             86.3 ,                13415 ,
2023-05-23 19:47:54 ,       1880.0 ,             0.0 ,       400.0 ,             85.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.955 ,             86.4 ,                13411 ,
2023-05-23 19:47:55 ,       1839.0 ,             0.0 ,       400.0 ,             85.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.940 ,             86.3 ,                13414 ,
2023-05-23 19:47:56 ,       1899.0 ,             0.0 ,       400.0 ,             84.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.960 ,             86.3 ,                13394 ,
2023-05-23 19:47:57 ,       1908.0 ,             0.0 ,       400.0 ,             84.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.960 ,             86.3 ,                13385 ,
2023-05-23 19:47:58 ,       1885.0 ,             0.0 ,       400.0 ,             84.0 ,       100 ,                      2721 ,                   1405 ,          35.0 ,       0.965 ,             86.1 ,                13399 ,
The SER6 Pro 6800H restarted!

Date       ,                   GPU Clock       Mem Clock , VCN Clock  ,  SOC Temp , GPU Load [%] , MemUsed (Ded) , Mem Used (Dyn)  GPUPwrDraw [W] , GPU Voltage [V] , CPU Temp, System Memory Used [MB]
2023-05-23 19:48:42 ,       400.0 ,             0.0 ,       400.0 ,             78.0 ,       0 ,                      88 ,                      66 ,          15.0 ,       0.924 ,             82.8 ,                3916 ,
2023-05-23 19:48:43 ,       2200.0 ,             0.0 ,       400.0 ,             76.0 ,       0 ,                      88 ,                      66 ,          10.0 ,       0.919 ,             80.5 ,                3907 ,

fxnoob · Post time 2023-05-24 14:11:40

Try to modify power to 45W in BIOS see if still restarts. I see you are capped at 35W.

tzsolt · Post time 2023-05-24 14:15:48

Unfortunatelly it was 35W because of the CMOS Reset what I did at the weekend (advised by the support).
But always was at 45W before this.... so doesn't help.

tzsolt · Post time 2023-05-24 16:10:58

I have some idea:

- change the 2pcs DDRRAM in the slots
- trying other power supply
- could be problem if I updated the drivers by Win11 and don't use the downloadable drivers from Beelink site?
- Ryzen 7 6800H chipset driver package??? Where I could download from?

fxnoob · Post time 2023-05-24 21:53:56

I cannot post links, search amd chipset driver for laptops, is only 1.

Antid0te · Post time 2023-05-24 22:17:17

- trying other power supply

Take a look at this.