请选择 进入手机版 | 继续访问电脑版
123Next
返回列表 发新帖
查看: 4506|回复: 22

SER6 - 6600h - USB4/Thunderbolt not recognizes device

[复制链接]

3

Threads

14

Posts

113

Credits

Member

Rank: 2

Credits
113
发表于 2023-03-14 07:28:58 | 显示全部楼层 |阅读模式


I am trying to connect my Thunderbolt 3 eGPU but windows does not recognize the device.

My current bios version is 1.03. There is a newer version than that?

Picture of my SER6 6600h model attached:


Connected the same device to a dell notebook and it runs fine..

SER6.jpg
回复

使用道具 举报

6

Threads

2418

Posts

7523

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7523
发表于 2023-03-15 17:50:07 | 显示全部楼层
Maybe your thunderbolt device is incompatible with this machine.
回复 支持 1 反对 0

使用道具 举报

4

Threads

17

Posts

92

Credits

Member

Rank: 2

Credits
92
发表于 2023-03-14 11:51:59 来自手机 | 显示全部楼层
The latest bios is 1.13
回复 支持 反对

使用道具 举报

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
发表于 2023-03-14 13:02:48 | 显示全部楼层
Bingbong replied at 2023-03-14 11:51
The latest bios is 1.13

Is SER6 6600H, not Pro 6800H or 7735HS.
回复 支持 反对

使用道具 举报

0

Threads

51

Posts

202

Credits

Full Member

Rank: 3Rank: 3

Credits
202
发表于 2023-03-14 17:04:13 | 显示全部楼层
Plug it in after you log into windows.
回复 支持 反对

使用道具 举报

3

Threads

14

Posts

113

Credits

Member

Rank: 2

Credits
113
 楼主| 发表于 2023-03-14 17:19:32 来自手机 | 显示全部楼层
I did it. I first let Windows 11 boot completely and then connect The thunderbold cable.  When I connect it, even The sound of connecting a usb de vice does not play.. I tested this egpu setup in a dell notebook and works Just fine.
回复 支持 反对

使用道具 举报

0

Threads

51

Posts

202

Credits

Full Member

Rank: 3Rank: 3

Credits
202
发表于 2023-03-14 17:30:27 | 显示全部楼层
Edited by tokenquest at 2023-03-14 17:39

Install the GPU software, geforce experience or adrenaline. look in your device manager under USB and check if you have USB4 drivers installed.
usb4.png
回复 支持 反对

使用道具 举报

6

Threads

2418

Posts

7523

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7523
发表于 2023-03-14 17:35:37 | 显示全部楼层
Hello,
Could you send a picture of your bios version?
回复 支持 反对

使用道具 举报

3

Threads

14

Posts

113

Credits

Member

Rank: 2

Credits
113
 楼主| 发表于 2023-03-14 20:00:14 | 显示全部楼层
Edited by fcij1980 at 2023-03-14 20:08

Sure.. Please find attached bios first page and the device manager list (sorry for portuguese language)


Bios01.jpg
回复 支持 反对

使用道具 举报

3

Threads

14

Posts

113

Credits

Member

Rank: 2

Credits
113
 楼主| 发表于 2023-03-14 20:10:07 | 显示全部楼层
Edited by fcij1980 at 2023-03-14 20:16

Looks like all drivers installed. I tried to install both geforce experience and drivers but it says that is no compatible videocard installed.
SER6_Devices.png
回复 支持 反对

使用道具 举报

3

Threads

14

Posts

113

Credits

Member

Rank: 2

Credits
113
 楼主| 发表于 2023-03-14 20:11:40 | 显示全部楼层
Only USB ports showing in BIOs
bios02.jpg
回复 支持 反对

使用道具 举报

123Next
返回列表 发新帖
您需要登录后才可以回帖 登录 | Sign up

本版积分规则

快速回复 返回顶部 返回列表