Mini S12 Pro Overheating

Argiros

Hi,

Just receid my Mini S12 Pro. And its awsome!

But I got a particulary problem, its heating (a lot!!)

Just indle windows 11 i got 69º C, in load passed 91º C and starting troutling. So I disasembling the Cooler and the thermal compound was totaly dry!!!

After replace the thermal compund for high quality one I got this temperatures: Idle 61º C load 84º C. Its better but still hot!


Coulud guys help with this? My supect its a ACPI problem because the system was not entering in a hich C state (stay on C3 only). There any teek on Bios to enter in the High C state C6 or C7?  Or i got a defective unity?

This Mini PC is intented to run 24x7 (and I can´t keep this high thermal values)


Kind regards,

DG_100

Just for reference:
My Mini S12 Pro has an idle temperature of 54° C - 58 °C. The Cinebench R23 multi-core benchmark pushes it to 97° C.

Above 90° c also seems very high to me.

snoopy24680

Hi. I also experience the same problem with beelink s12 pro (cpu n100). During video reproduction the maximum temperature is 97 °C (musured with Hwinfo). Solutions?

DG_100

When I stream two youtube videos (VP9) in 4K in parallel, l get only 68° - 81° C.

Which kind of videos are you talking about? If you provide a link, I will check the temperature on my S12 Pro for the same scenario.
If you get these high temperatures I assume it´s a codec that is not hardware-accelerated and is instead executed on the CPU. If the CPU maxes out (not unusual for video decoding), 97° C seems normal. At least 97° C is what I get during Cinebench (see my last post).

Actually, I have issues on my unit with the recognition of one codec (AV1), that should have hardware acceleration on the N95/100 but does not work.
I made a thread about that already (if the videos that are causing the heating on your device are in AV1, this might be interesting for you as well).

Fraludio

Hi, do you have a guide (video or web) on disassembling the computer? I'm having the same problem and i also want to replace the thermal paste.

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

For the overheating issue, maybe we can replace you with a new fan.

Please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

Here is the email address---Support-PC@bee-link.com

It is more convenience for us to help you solve this issue through email.

have a nice day!

chris99

Just for comparison, here's what AIDA 64 gives when I run Cinebench R23 multi-core for a few minutes on my mini S12 (not Pro!).
Room temperature is 28degs c.
Some throttling for part of the test.

Not sure if I can set the fan speed to increase more in the Bios.

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

For the overheating issue, maybe we can replace you with a new fan.

Please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

Here is the email address---Support-PC@bee-link.com

It is more convenience for us to help you solve this issue through email.
Because maybe we need the photo of your fan or the photo of your main page of BIOS.

have a nice day!

chris99

Hi all
For my N95 MiniS12 (not Pro) an exchange of emails with Support suggested a small setting change and this was enough to lower the 100% load Cinebench test CPU core temps to 76degs c (room temp today is 31 degs c - we have a heat dome in the sky!).
Processor max frequency is now 1.7GHz versus 2.7GHz which is still enough for my usage

This is what I changed:

Turn off the turbo:  Go to control panel ---power option--change to  high performance---change plan setting---change advanced power option---processor power management--change it to 99%

You can compare this with post#7

tuiguang16

Hello there,

Thanks for your advise.

It can help you other users solve this issue and make their pc work well.

Have a nice day!