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ser6 pro 7735HS won't sync 4K after sleep

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Post time 2023-03-12 18:49:29 | Show all posts |Read mode
Hello,

brand new 7735HS.  Comes up fine on a first boot, running 4K @ 120hz (119.9something). However every time it falls asleep (power management), once you wake it up it will fail to turn on the display (no signal). Only works on a cold boot. Any ideas?

Thanks.


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Post time 2023-03-12 19:21:20 | Show all posts
Install latest chipset drivers from AMD, also latest GPU driver. Me personally I set up my monitor to never sleep. I use button to turn off monitor and my machine has everything related to power saving disabled.
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Post time 2023-03-13 17:45:04 | Show all posts
Hello,
Which system do you use?
Win 10 or win 11?
Can you wake up your machine from Rear interface?
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 Author| Post time 2023-03-14 16:35:58 From the mobile phone | Show all posts
machine has failed entirely at this point, rma issued.
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 Author| Post time 2023-03-14 16:36:33 From the mobile phone | Show all posts
how would i have woken it up from the rear? there's no buttons there!
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