View: 1143|Reply: 5

SER 3 3750H kb5022913 Update Win 11 Big Problem

[Copy link]

3

Threads

8

Posts

57

Credits

Member

Rank: 2

Credits
57
Post time 2023-03-08 02:52:29 | Show all posts |Read mode
This latest kb5022913 Windows 11 update has made my PC unusable . the screen goes off like its not syncing for 1 min then it comes back on for a few mins then goes off again in a constant loop. everything has been fine the last few months untill this last update. i managed to install the latest graphic drivers in between the screen going off and on but it has not helped ?


And its not the TV because thats fine when i try my old windows 7 PC

Will microsoft fix this or ?


Reply

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-08 15:38:45 | Show all posts
I have this update and my PC is working fine, if you cannot solve, try to uninstall it or factory reset PC (you can factory reset windows like a phone).
Reply Support Not support

Use magic Report

5

Threads

2322

Posts

7180

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7180
Post time 2023-03-08 17:43:56 | Show all posts
Reply Support Not support

Use magic Report

3

Threads

8

Posts

57

Credits

Member

Rank: 2

Credits
57
 Author| Post time 2023-03-08 18:22:13 | Show all posts
Ok . Thank you for the links . so after i go back to stock . do i choose not to install the Microsoft kb5022913 update . I mean i just skip it ? Thank You
Reply Support Not support

Use magic Report

8

Threads

108

Posts

1217

Credits

Gold Member

Rank: 6Rank: 6

Credits
1217
Post time 2023-03-08 19:19:41 | Show all posts
On my normal PC - not the SER6 Pro - I could not install the 22H2 update because almost the same happens than your's situation... The explorer.exe could not run in my issue. But I could not find any solution.
Reply Support Not support

Use magic Report

3

Threads

8

Posts

57

Credits

Member

Rank: 2

Credits
57
 Author| Post time 2023-03-08 20:12:32 | Show all posts
Edited by ricky006 at 2023-03-09 03:58

Is it possible to roll back before the update ? I might wait a few more weeks . i am in no rush i have other PC's maybe microsoft will fix in another update ?

Update . This morning i booted it up to see if anymore Microsoft updates . But there was none . But seems strange but all is working as it should . Played a game for 1 hour . Put youtube on for 30 mins and screen stayed on whole time so ?


Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list