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SER6 Pro+ 7735HS Overheating

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Post time 2023-03-04 04:36:24 | Show all posts |Read mode
Edited by Berz at 2023-03-03 12:56

I'm looking for a solution on my 5 day old SER6 7735HS.  It's thermal throttling and overheating while under load. I've emailed support and created a service & repair inquiry, I have yet to get any response. What can I do to get some help with this?

SN

SN

Current BIOS

Current BIOS
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Post time 2023-03-07 00:51:40 | Show all posts
snakething replied at 2023-03-07 00:47
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. Th ...

They are fixed already, if u came here to troll, good luck buying another product. This forum is for discussions and help, not for trolling and boasting different stuff. Also links don't work in posts, maybe your was submitted to moderation.
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Post time 2023-03-04 14:56:08 | Show all posts
I wrote you in private message. Check.
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Post time 2023-03-04 15:40:33 | Show all posts
Any update man?
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Post time 2023-03-06 17:54:31 | Show all posts
Hello,
Pls check your email.
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Post time 2023-03-06 19:55:52 | Show all posts
Edited by snakething at 2023-03-06 20:05

Glad i found this forum, i was just ready to order one but seeing all these issues regarding temperatures im going to pass for now.
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Post time 2023-03-06 21:41:30 | Show all posts
snakething replied at 2023-03-06 19:55
Glad i found this forum, i was just ready to order one but seeing all these issues regarding tempera ...

All issues are solved with new bios revision.
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Post time 2023-03-06 22:15:54 | Show all posts
Edited by LeeLee at 2023-03-06 22:36

Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank you. Do I need to post pic of my unit / serial?
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Post time 2023-03-06 22:52:18 | Show all posts
LeeLee replied at 2023-03-06 22:15
Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank  ...

Sent you private message, check it out.
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Post time 2023-03-07 00:47:13 | Show all posts
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. That being said i was about to buy the ser pro but luckily i stumbled on this nice forum and saw there are multiple heating issues on the platform, so i will not buy.
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