Please select To the mobile version | Continue to access the desktop computer version
123Next
Return to list New
View: 3307|Reply: 25

SER6 Pro+ 7735HS Overheating

[Copy link]

1

Threads

7

Posts

67

Credits

Member

Rank: 2

Credits
67
Post time 2023-03-04 04:36:24 | Show all posts |Read mode
Edited by Berz at 2023-03-03 12:56

I'm looking for a solution on my 5 day old SER6 7735HS.  It's thermal throttling and overheating while under load. I've emailed support and created a service & repair inquiry, I have yet to get any response. What can I do to get some help with this?

SN

SN

Current BIOS

Current BIOS
Reply

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-07 00:51:40 | Show all posts
snakething replied at 2023-03-07 00:47
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. Th ...

They are fixed already, if u came here to troll, good luck buying another product. This forum is for discussions and help, not for trolling and boasting different stuff. Also links don't work in posts, maybe your was submitted to moderation.
Reply Support 0 Not support 1

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-04 14:56:08 | Show all posts
I wrote you in private message. Check.
Reply Support Not support

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-04 15:40:33 | Show all posts
Any update man?
Reply Support Not support

Use magic Report

2

Threads

1726

Posts

5285

Credits

Super Moderator

Rank: 8Rank: 8

Credits
5285
Post time 2023-03-06 17:54:31 | Show all posts
Hello,
Pls check your email.
Reply Support Not support

Use magic Report

0

Threads

2

Posts

20

Credits

Newbie

Rank: 1

Credits
20
Post time 2023-03-06 19:55:52 | Show all posts
Edited by snakething at 2023-03-06 20:05

Glad i found this forum, i was just ready to order one but seeing all these issues regarding temperatures im going to pass for now.
Reply Support Not support

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-06 21:41:30 | Show all posts
snakething replied at 2023-03-06 19:55
Glad i found this forum, i was just ready to order one but seeing all these issues regarding tempera ...

All issues are solved with new bios revision.
Reply Support Not support

Use magic Report

1

Threads

2

Posts

27

Credits

Newbie

Rank: 1

Credits
27
Post time 2023-03-06 22:15:54 | Show all posts
Edited by LeeLee at 2023-03-06 22:36

Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank you. Do I need to post pic of my unit / serial?
Reply Support Not support

Use magic Report

0

Threads

40

Posts

1847

Credits

Gold Member

Rank: 6Rank: 6

Credits
1847
Post time 2023-03-06 22:52:18 | Show all posts
LeeLee replied at 2023-03-06 22:15
Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank  ...

Sent you private message, check it out.
Reply Support Not support

Use magic Report

0

Threads

2

Posts

20

Credits

Newbie

Rank: 1

Credits
20
Post time 2023-03-07 00:47:13 | Show all posts
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. That being said i was about to buy the ser pro but luckily i stumbled on this nice forum and saw there are multiple heating issues on the platform, so i will not buy.
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list