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SER6 Pro+ 7735HS Overheating

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发表于 2023-03-04 04:36:24 | 显示全部楼层 |阅读模式
Edited by Berz at 2023-03-03 12:56

I'm looking for a solution on my 5 day old SER6 7735HS.  It's thermal throttling and overheating while under load. I've emailed support and created a service & repair inquiry, I have yet to get any response. What can I do to get some help with this?

SN

SN

Current BIOS

Current BIOS
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发表于 2023-03-07 00:51:40 | 显示全部楼层
snakething replied at 2023-03-07 00:47
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. Th ...

They are fixed already, if u came here to troll, good luck buying another product. This forum is for discussions and help, not for trolling and boasting different stuff. Also links don't work in posts, maybe your was submitted to moderation.
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发表于 2023-03-04 14:56:08 | 显示全部楼层
I wrote you in private message. Check.
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发表于 2023-03-04 15:40:33 | 显示全部楼层
Any update man?
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发表于 2023-03-06 17:54:31 | 显示全部楼层
Hello,
Pls check your email.
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发表于 2023-03-06 19:55:52 | 显示全部楼层
Edited by snakething at 2023-03-06 20:05

Glad i found this forum, i was just ready to order one but seeing all these issues regarding temperatures im going to pass for now.
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发表于 2023-03-06 21:41:30 | 显示全部楼层
snakething replied at 2023-03-06 19:55
Glad i found this forum, i was just ready to order one but seeing all these issues regarding tempera ...

All issues are solved with new bios revision.
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发表于 2023-03-06 22:15:54 | 显示全部楼层
Edited by LeeLee at 2023-03-06 22:36

Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank you. Do I need to post pic of my unit / serial?
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发表于 2023-03-06 22:52:18 | 显示全部楼层
LeeLee replied at 2023-03-06 22:15
Hello - Can you please send me link for SER6 PRO latest BIOS also? I just got mine yesterday. Thank  ...

Sent you private message, check it out.
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发表于 2023-03-07 00:47:13 | 显示全部楼层
Why are messages deleted? , if you haves issues with your products fix them dont delete messages. That being said i was about to buy the ser pro but luckily i stumbled on this nice forum and saw there are multiple heating issues on the platform, so i will not buy.
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