Dual monitor issues

PapaT

Greetings,

I just installed
Beelink SEi12 Mini PC, Intel 12th Gen i5-1235U (up to 4.4GHz) 10C/12T, Mini Computer 32GB DDR4 RAM 500GB NVMe SSD
It will recognize both monitors but occasionally will revert to a single monitor setup. Few minutes later it will revert back to dual. This happens randomly thru out the day. Any ideas on how to fix the display issues? I'm using two identical monitors non 4k
Thanks
Tony

Support-03

Hello
Pls try to update the driver https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js
This is the tutorial https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js

thekorn

Support-03 replied at 2023-02-24 17:32
Hello
Pls try to update the driver https://mega.nz/file/mvAS1bQK#xX7DrN4eL2P-z-8tVJ6Xfn_mLDUFcxN5WU ...

The driver link and the tutorial link are identical. Where can one find the updated driver?

PapaT

Support-03 replied at 2023-02-24 17:32
Hello
Pls try to update the driver https://mega.nz/file/mvAS1bQK#xX7DrN4eL2P-z-8tVJ6Xfn_mLDUFcxN5WU ...

What driver? Both of those links are the tutorial

PapaT

thekorn replied at 2023-02-24 18:35
The driver link and the tutorial link are identical. Where can one find the updated driver?

@thekorn,

I ended up going to Intel.com and installing their support and download software and it updated my drivers for me.
Althought my issue seems to have been a bad cable I had received with my product. Once I changed out the cable and got all the drivers updated my problem went away.