SER5 powered down then does not start anymore

traihan

Jouieb replied at 2023-02-26 07:20
It works!!!  I got my replacement power supply.  Identical to the one that my daughter has.  It rest ...

How did you get the replacement PSU?

Jouieb

I got mine from Mercari.  I searched for "TDX Power AC Adapter Model TDX-1903000U".  Only two came up.  I bought one, and it looks like the other one has been sold.  I'm hoping that Beelink moderators see this thread and do the right thing to help out their customers.

Jouieb

There's a new one on ebay.  Quite expensive though.  Item number 165949302351.

mcguireisgod

I want to know did that power supply work for you because my pc is having the same issue and I have that exact model of power supply unit but mines is failing me I think.

tuiguang6

mcguireisgod replied at 2024-09-24 13:03
I want to know did that power supply work for you because my pc is having the same issue and I have  ...

Hello there,
do you mean your power supply is damaged,you can contact our after-sale email:support-pc@bee-link.com

lenwhite6094

I am having the same problem. I have two pcs, both with the power adapter TDX-1903000U. I have tried pressing the Del button while powering on. It came on briefly with a message saying it was diagnosing, then it powered off.

lenwhite6094

I've tried a variety of scenarios of pressing the CMOS button, pressing Del, waiting 10 minutes before plugging the power back in, etc. I've gotten a variety of results. Anywhere from "Diagnosing your PC", to a message that says my pc didn't start correctly and to press restart, to the Windows idle screen. In every case, the computer powers off on its own.

tuiguang6

lenwhite6094 replied at 2024-10-10 22:28
I've tried a variety of scenarios of pressing the CMOS button, pressing Del, waiting 10 minutes befo ...

Hello there,
could you send us a picture of the SN on the bottom of the PC?
could you send us a picture of your screen to show the problem?so that we can help you better.