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Hi,
Just got two of these PCs on Amazon, and one of them worked great. The other not so much. Here is what I have done.
I connected hdmi to monitor, network cable, keyboard and mouse. Connected power, powered it on. Instead of dropping in to the out of box experience setup it dropped me on to the win11 desktop with a message box asking if I wanted to run the oobe. Since this is usually a normal part of the setup for a brand new pc I selected, yes. I made it through setting up language and time and just after it hit the checking for updates screen the screen went black.
I gave it an hour or two just in case, then tried power cycling. After powering up there was no boot screen, always black. Next I tried resetting the bios via the clr cmos button (held for 10 seconds with no power or cables connected). Reconnecting the power cord lit the power button for a short duration and then went out. I manually clicked the button after this . This allowed me to reach bios prompt via the [esc] button and enter the bios settings. Everything appeared to be set up properly and it was pointed to uefi windows for primary boot. I increased the prompt time from 1 to 5 and selected save settings and reset bios. Again the result was a black screen. I gave it a fair amount of time and there was no change. I power cycled once more only to receive a black screen again. Next I repeated the steps to clear the cmos and this time clicked F7 to get to the boot screen.
I am thinking I need a replacement, but not sure. I am still within my return window on Amazon but figured I would check here first.
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Post time 2023-02-07 23:57:07
Post time 2023-02-08 17:49:18