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issues with xbox controller

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Post time 2023-01-11 07:59:18 | Show all posts |Read mode
hi everyone,
i just buy one of this box; gtking pro; and also buy sdcard with emulator and games,i'm wondering if it's normal to restart the box to start on the sdcard (is there another way?) and i have another issue, when i start on the sdcard my xbox controller is no longer recognised ,so i can do nothing and i have to take off the sdcard and the cable power  to come back at normal, did you already have this?


thanks, sorry for my english


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Post time 2023-01-11 17:40:29 | Show all posts
Hello,
Could you pls send  a picture of SN at the bottom of the machine?
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 Author| Post time 2023-01-13 04:21:08 | Show all posts
Support-03 replied at 2023-01-11 17:40
Hello,
Could you pls send  a picture of SN at the bottom of the machine?

i can't because of the side, so i wrote it

SN:  6B9HH2BF90031 64G BT
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 Author| Post time 2023-01-13 07:22:21 | Show all posts
even with a cable my xbox controller not work
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 Author| Post time 2023-01-13 07:23:42 | Show all posts
and with an android game take on the playstore it doesn't work
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Post time 2023-01-13 18:02:10 | Show all posts
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 Author| Post time 2023-01-14 01:48:45 | Show all posts
Support-03 replied at 2023-01-13 18:02
Hello,
This is the latest firmware for your machine https://beelink.oss-cn-hongkong.aliyuncs.com/TV% ...

hi , my model has no sdcard, i presume a micro sdcard is the same??
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 Author| Post time 2023-01-16 04:12:24 | Show all posts
hi, i tried but it doesn't work, it aborded, it says it can't put an update 2021 over a version 2022
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