my gt-king pro freeze

sameer · Post time 2022-12-27 01:39:25

Hello everybody
my gt-king pro serial number 6B9H and firmware is 928.p0_wol.bt it is brand new

working for one houre and then reboot and freeze
i try change tv ,hdmi cable ,factory reaset,cooling the device
i am looking for solution pls
thanks

Support-03 · Post time 2022-12-27 18:33:40

Hello,
could you send a picture of SN at the bottom of the amchine?
Then I can send you the firmware to solve your problem.

sameer · Post time 2022-12-27 22:03:06

Thanks for replying

Support-03 · Post time 2022-12-28 17:36:57

Hello there,
This is the latest firmware https://beelink.oss-cn-hongkong. ... RO_925P0_wol_bt.zip
This is the tutorial https://beelink.oss-cn-hongkong. ... lish%2020181120.pdf
This is the tool https://beelink.oss-cn-hongkong. ... /setup_v2.1.6.8.exe

sameer · Post time 2022-12-29 04:17:04

Hello my friend support 03
I installed the firmware you gave to me but it did not solve the problem
indeed my device is working for 0.5 - 1 houre and then cotinuously reboot and then the blue screen .

Big thanks