Crucial MX500 2tb SATA SSD - not recognized

rmunjuluri · Post time 2022-12-11 13:08:54

Hello,

I just received my GT5 today. I tried adding a brand new Crucial MX500 (2.5 inch) 2TB SSD as per the instructions.
The PC does not recognize the disk and no additional disk shows up once I login.

I cannot even see this disk in the BIOS. I have also tried setting "All SATA Devices" in the BIOS and I see have an issue.

Is there something I need to configure? or am I not doing something right?

Kind regards
-Ram

TiTi · Post time 2022-12-12 06:08:34

Hi, read this thread, maybe you have the same problem :https://forum.bee-link.com/forum ... &extra=page%3D3

rmunjuluri · Post time 2022-12-13 11:15:53

Thank you. I have sent a request o the support email address and waiting for a response.