Fan Replacement

miguelchico · 发表于 2022-12-05 03:54:59

Hi,

I have the Bt3-X for some time now and the fan suddenly started to make a lot of noise. I've been looking online to find the same fan to buy it but I couldn't find it.
Could you point me in the correct direction to find the proper replacement?

Support-03 · 发表于 2022-12-05 18:11:52

Hello there,
Pls contact us by support-pc@bee-link.com
Pls attached these pictures: pictures of the fan,SN code,purchase record.

miguelchico · 发表于 2022-12-06 03:21:22

Thank you for your reply @Support-03, I just sent the email to the address you gave to me. Looking forward for the reply

Support-03 · 发表于 2022-12-06 09:40:18

Hello there,
The relevent person told me that this type of the fan ic not in the stock any more, and doesn't have any replacement.
So sorry about that.
You can try to clean the dust.

miguelchico · 发表于 2022-12-06 20:24:15

I already tried to clean the dust and noise and the performance is still bad. Is it possible to find a non-original replacement? Either that or throw away the device