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SER 3750H

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发表于 2022-11-22 16:29:13 | 显示全部楼层 |阅读模式
Edited by ShadowStorm at 2022-11-22 16:29

Since I first purchased this SER 3750H I have had nothing but VIDEO blue/black screens.  It does it on my browser, games and the like.  Is there anything that can be done to fix this?  Sometimes it will work for a day or two then a bunch of VIDEO ERRORS occur for quite a while.  

I have went to AMD and installed their software and all of that but it never helps.  Is it something in the BIOS?  I really like this little PC but the buggy VIDEO is making me second guess this computer as a viable option.  Any help would be appreciated.  

Processor        AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx     2.30 GHz
Installed RAM        16.0 GB (14.0 GB usable)
Device ID        3C956366-B3F0-43EF-AEF0-024865A05FA1
Product ID        00330-50000-00000-AAOEM
System type        64-bit operating system, x64-based processor
Pen and touch        No pen or touch input is available for this display

Thank you,

ShadowStorm




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发表于 2022-11-22 18:53:31 | 显示全部楼层
Hello there,
Sorry for your trouble.
Could you send us a picture of SN at the bottom of the machine?
You can uninstall the driver then reinstall the driver.
This is the driver https://mega.nz/file/vjpElY4A#j4 ... 5hFCjlcSIsGQd6NDUfE\
This is the tutorial https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js
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