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Ultra WQHD(21:9) monitor refresh rate support on MINI S

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Post time 2022-11-11 11:37:46 | Show all posts |Read mode
Edited by minis at 2022-11-11 16:22

Hello, I'm using Beelink Mini S with Windows 10.

When a UHD 4K monitor (3840x2160) is connected with MINI S using HDMI 2.0 cable, the resolution 3840x2160 with refresh rate 60Hz works fine.

However, another Ultra WQHD monitor(3440x1440, 21:9 ratio, Samsung : S34J550, supports up to 75Hz from HDMI port) with Beelink Mini S, it is only fixed to 50Hz at 3440x1440.
I want to change refresh rate 50Hz to 60Hz. but I can't find solution.
It is the same even if I update the Intel UHD graphics to the latest driver version and also Beelink website driver.
I'm looking forward to your reply. Any solutions or inquire if there is a new BIOS firmware or driver.
Thank you.
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Post time 2022-11-11 17:11:18 | Show all posts
Hello,
Could you send us a picture of SN at the bottom of the machine and your driver version?
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 Author| Post time 2022-11-12 11:37:58 | Show all posts
I sent the email -  Support-PC@bee-link.com - picture of SN.
tested UHD graphic version : 27.20.100.9168 (on Beelink website), 31.0.101.2114 ( Intel.com website)
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