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Bios or graphics driver update?

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Post time 2022-10-28 06:04:35 From the mobile phone | Show all posts |Read mode
This machine wont recognize a second screen through hdmi. It was sold as a dual screen capable machine but i tried many hdmi cables and many intel drivers but my second monitor won’t be recognized. Can you help? Is there an updated bios or a graphics driver i should use?
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Post time 2022-10-28 17:44:21 | Show all posts
Hello,
Could you send us a picture of SN at the bottom of the machine?
Have you change another HDMI port?
Maybe it'd incompatible.
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 Author| Post time 2022-10-29 01:04:16 From the mobile phone | Show all posts
I tried different hdmi port and different monitor and cables, nothing worked. No bios update?
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 Author| Post time 2022-10-29 01:05:25 From the mobile phone | Show all posts
Or grahics driver you recommend?
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Post time 2022-10-29 12:22:16 | Show all posts
Hello,
Pls contact us by support-pc@bee-link.com.
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 Author| Post time 2022-10-30 19:03:31 From the mobile phone | Show all posts
I did and i am waiting for someone to answer.
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Post time 2022-10-31 17:16:45 | Show all posts
Hello,
We will answer your email if we see your email at once.
Or you could tell us about your email address so that I can answer you faster.
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