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memory issue 3750

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Post time 2022-08-29 10:27:02 | Show all posts |Read mode
okay so this is my first Bee-Link product, seems like a good little system.
the issue i am having is when i read the specs for memory it was saying 3200, so i bought Corsair 2x16gb 3200, did not boot with that.
check the speck on the Bee-Link site and they say 2400, so i returned the 3200 and bought Cosair 2400, will not boot with that either, even after poking the CMOS button.
so my question is what memory brand is supported, do i need to flash the BIOS, where do i get it, and finallywhat is the Max amount, one site says 64, ons says 32.
please advise, before i return it.
thanks


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Post time 2022-08-30 10:09:15 | Show all posts
Hi there,

Could you please send us a picture of SN on the bottom of the PC ?
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Post time 2022-08-30 10:15:50 | Show all posts
Hello there,

You can buy the RAM with DDR4 2400MHz, you can upgrade it up to 32 GB in total.
For the brand, you can buy Kingston, Crucial and Samsung.
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