U55 need sound driver

vmghc

I did a clean install of Windows 10 Pro and downloaded the U55 driver pack from the support site. All drivers installed except for one uknown device.


I looked up the ID and it shows as the sound driver, intel sst maybe? It would not accept any driver from the U55 driver ZIP file.

I need the correct Windows 10 64bit driver for the U55 sound support please!

Support-03

Please right click window--click “setting“---Sound----more sound setting --click "playback"--right click speaker---properties--controller information ---properties---update the driver. You also need to check if the speakers is disabled or not in the  playback setting.

vmghc

There is no sound device to update. that is the issue. i need a driver.

vmghc

Support-03 replied at 2022-08-11 00:14
Please right click window--click “setting“---Sound----more sound setting --click "playback"--right ...

I followed your steps and cannot complete them as their is no playback device to inspect

Support-03

vmghc replied at 2022-08-12 06:49
There is no sound device to update. that is the issue. i need a driver.

Hello there,

Here is the driver https://beelink.oss-cn-hongkong. ... /U55/8336_audio.zip
Here is the tutorial https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js

vmghc

Support-03 replied at 2022-08-16 09:06
Hello there,

Here is the driver https://beelink.oss-cn-hongkong.aliyuncs.com/MINI%20PC/U55/8336_ ...

Thanks, but I followed the instructions and the device did not accept any of the drivers. Just so you know, I have 20 years experience in computer repair so I am very capable, I just need the correct file.

Device SN is 5005U1KF80140
Below that it says U55F-8128CGOW64PRO-V23

Support-03

Hello there,

Please go to setting ,troubleshooting---other troubleshooters--playing audio---run , it will diagnose the problem automatically, then you can restart the PC.

vmghc

Support-03 replied at 2022-08-18 02:27
Hello there,

Please go to setting ,troubleshooting---other troubleshooters--playing audio---run ,  ...

I followed your steps, the diagnostic said no device to test

Support-03

vmghc replied at 2022-08-26 08:32
I followed your steps, the diagnostic said no device to test

You can contact our support to get the windows system file to  reinstall the OS.

support-pc@bee-link.com<support-pc@bee-link.com>