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GK55 will not start up

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Post time 2022-07-18 22:05:24 | Show all posts |Read mode
Our GK55 did the bluescreen with unhappy face restart thing yesterday about 10 times, and now today will not boot up. it reaches the black screen with the beelink logo and the swirling dots but is stuck there.  does not respond to -esc- or -del- or F7 keys.
any help or advice would be greatly appreciated!

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 Author| Post time 2022-07-22 11:53:13 | Show all posts
after unsuccessful attempts to get this fixed, how do i apply the warranty?  thanks
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