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Ser 3200U mini pc shuts down when usb external drive is plugged

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Post time 2022-06-28 00:29:30 | Show all posts |Read mode
Hello
I just bought a SER 3200U 8+256, Serial Number D32002GG90259
Sometimes when i plug in an external HDD drive through a usb port, the PC shuts down and I can't turn it on again.
If I unplug the power cable and the usb external drive, it turns on again.
I would like to know if it's possibile to solve the issue or if i need to return it.
Thank you in advance

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