Computer Keeps Shutting Off

asstarkm

The PC keep randomly shutting off even while in use.  It will only power back on once we unplug from the outlet and plug back in.  

Support-01

The power button itself (mounted on the motherboard) is may too close to the rubber pad that you press to turn the PC on.
You can loosen the screws and push the power button away from the case.

And you can remove and cleane SSD & RAM and then reinstall then correctly.

Support-03

Hello there,
Please contact us by Support-PC@bee-link.com.  Please send us picture of SN on the bottom of the PC.
We will send you the BIOS to update.

Best regards,
George