SER 37750 + DUAL SAMSUNG C27F398FWR help

Mr.P33pino · Post time 2022-05-29 00:10:12

Dear all,

I´ve bougth this SER mini pc last week and add to that one 2 curved 27´ samsung screen plugged to hdm1 & 2, win 11 has it comes with.

However, every time the pc goes to sleep the screes wont start hiting a key or moving the mouse. I´m clueless whats happening here.

I´ll highly appreciate your help.

Best rgds,

beelink · Post time 2022-05-30 18:12:38

Hello, thank you for supporting Beelink products, please contact our after-sales email, then record a problem description video and send it to us, we will solve the problem you encountered as soon as possible.
Support-PC@bee-link.com

Mr.P33pino · Post time 2022-05-30 19:48:36

Hi there, thanks for your support.

I´ll proceed as you mention.

Best rgds,