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Edited by TJM_UK at 2022-01-11 05:23
I recently received the U59 which I think is a great little box. However reading the specs online it says it can support 4K@60Hz 3840 x 2160 @ 60Hz via the HDMI outputs. I cannot get mine to work and the monitor at this resolution flicks off and on occassionally but is not stable. Using the USB-C port works but I need to use HDMI as published.
Could you confirm whether this is a faulty U59 or in fact it does not support what was written on the website?
Thank you.
Update: I swapped some cables around. I changed what I beleive is a high quality but short HDMI cable for a cheaper but longer cable. At the moment two diplays are working, one stable at 3840x2160@60Hz (now with cheap cable) and the other 1920 x 1080@60Hz. Awaiting a second 3840x2160 monitor so can double check both are supported at the same time.
Would a short cable potentially cause this issue? The cable does seem to work with other monitors.
Update:I watched a few YOUTUBE 4K videos and the display started to cut out (black display) for about 4 seconds during the play. It is as if the display driver simply cannot cope. Once I stopped viewing video it stabalised again.
My question therefore remains - is this a fauly unit I should return or the hardware isn't up to the job?
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