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Failing finger[rint reognition & no PIN

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Post time 2021-05-25 20:28:37 | Show all posts |Read mode
Hi - I have set up the fingerprint recogtnition to start my new GTR37.  My figner has not been recognised on several ocasions and ow it is asking me for a PIN to log in but I have no PIN so I am locked out of my own pc.  What can I do?

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Post time 2021-05-26 15:34:36 | Show all posts
Hi there

When you first time set your fingerprint,it will ask you to set a PIN, so have you forgotten the PIN code you set?
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