Bootloop after ota update

Dariobast · Post time 2021-05-17 21:34:32

Edited by Dariobast at 2021-05-17 21:39

Hi,

Today i recived an ota update message on my gt-king, but after installed it, the tv box started to do a boot loop. I’m not an expert of this type of things, and I’m really scared to lost all my data…pls help me, i don’t know what to do…

My SN begin with B922

Pinkopallino · Post time 2021-05-18 15:33:58

Hi, the same for me, I solved the issue following the flash tutorial on this page http://forum.bee-link.com/forum. ... &extra=page%3D1

GAB · Post time 2021-05-18 16:16:13

Hi, can I ask which firmware version you flashed to? Thanks.

Pinkopallino · Post time 2021-05-18 19:09:02

GAB replied at 2021-05-18 16:16
Hi, can I ask which firmware version you flashed to? Thanks.

B922 firmware "GTKing_919P0.img" (USB folder)

beelink · Post time 2021-05-19 10:35:15

GAB replied at 2021-05-18 16:16
Hi, can I ask which firmware version you flashed to? Thanks.

Could you tell me your Serial Number
You can check it below
B922 firmware：http://forum.bee-link.com/forum. ... &extra=page%3D1
922X firmware:http://forum.bee-link.com/forum. ... &extra=page%3D1

GAB · Post time 2021-05-19 14:22:56

Beelink,

Using your incomplete instructions, I could not restore my B922 to 919 but have restored to 912 (losing all my apps, settings and data).

Can you please advise when it will be safe to upgrade to 919 using OTA?

Otherwise, can I use the local upgrade app which is pre-installed on the box?

jrobertozz · Post time 2021-05-19 17:35:58

GAB replied at 2021-05-19 14:22
Beelink,

Using your incomplete instructions, I could not restore my B922 to 919 but have restored ...

how did you do? I don't mind losing my settings and applications as long as I can make it work again (T.T)

beelink · Post time 2021-05-19 19:06:14

Sorry to waste your precious time, can you describe the problem more clearly so we can check the reason as soon as possible. I noticed that the forum user Pinkopallino has burned the 919P0 firmware successfully.

beelink · Post time 2021-05-19 19:25:14

Today i recived an ota update message on my gt-king, but after installed it, the tv box started to do a boot loop. I’m not an expert of this type of things, and I’m really scared to lost all my data…pls help me, i don’t know what to do…
My SN begin with B922

before we release 919P0.img ota firmware, we tested many times, all is ok. so the problem may random appear, who can describe the phenomenon of the bootloop problem, better to record video for three minutes. Thank you for all of you and sorry to make trouble.

beelink · Post time 2021-05-20 14:22:24

GAB replied at 2021-05-19 14:22
Beelink,

Using your incomplete instructions, I could not restore my B922 to 919 but have restored ...

Hi there
Sorry for the inconvenience caused
Did you burn the 912P0 directly through the USB cable? Did you fail to burn 919P0 via USB?
When you burned the 919P0, have you changed from normal erase to erase all at the right side of the USB burning tool