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Ethernet not working

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Post time 2021-04-27 22:22:20 | Show all posts |Read mode
My GT-king WiFi6 version. Ethernet is not working. Please advise.
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Post time 2021-04-28 11:46:57 | Show all posts
Sorry for not replying in time
Could you elaborate the problem in detail?
When did you buy the machine?
Does this problem occur suddenly?
Can you connect the intetnet?
Is the machine unable to connect to wifi or cannot search for signals?

What is your Serial number?
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 Author| Post time 2021-05-03 12:02:49 From the mobile phone | Show all posts
The machine is new.
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 Author| Post time 2021-05-03 12:04:26 From the mobile phone | Show all posts
There is not internet when I connect the RJ45 ethernet. WiFi is working.  
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 Author| Post time 2021-05-03 12:04:58 From the mobile phone | Show all posts
6B9XH1DF60286
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Post time 2021-05-06 15:48:27 | Show all posts

Sorry for not replying in time due to the Labour Day Holiday

please contact with the seller to check if you can replace it
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