internal error

beelink · Post time 2021-04-29 09:52:07

gian.montorsi@g replied at 2021-04-28 15:13
sorry, but do you read the posts there? I have already written that with old drivers it is worse! wi ...

Did this problem happen since you bought it?

Please try if this driver can solve your problem

https://beelink-my.sharepoint.co ... l3CCpFiDtg?e=UHScY8

gian.montorsi@g · Post time 2021-04-29 15:20:27

Edited by gian.montorsi@g at 2021-04-29 15:23

sev44lora replied at 2021-04-29 04:18
Everything works for me without problems. I failed at the beginning about the fingerprint and since ...

it's probably my faulty biometric reader, if I disable it and put an external usb biometric reader everything works correctly and I never have problems.
now I'm resigned because beelink just pretends to be interested in the problem but does not provide any solution and the guarantee is non-existent. so I keep it like this ..

gian.montorsi@g · Post time 2021-04-29 15:37:08

beelink replied at 2021-04-29 09:52
Did this problem happen since you bought it?

Please try if this driver can solve your problem

yes since I bought it, ok! i try these drivers.

congedo · Post time 2021-04-29 15:40:08

Even mine has no problems, yours is defective but Beelink pretends not to understand the demand on the warranty.

gian.montorsi@g · Post time 2021-04-29 17:41:43

Edited by gian.montorsi@g at 2021-04-29 17:55

beelink ha risposto al 2021-04-29 09:52
Questo problema è accaduto da quando l'hai acquistato?
Prova se questo driver è in grado di risolvere il tuo
problema

i uninstalled the drivers
I installed the suggested PA_WBFDriver_20210128
result: after 10 min. PC use without open programs, high frequency processor 3200 mhz, CPU at 18/21 watts, processor temperature 58/60 degrees centigrade (fan at maximum) memory at 45% to rise.
disabled the biometric sensor after 10 min. 1700/2100 mhz low frequency processor, 2/6 watts CPU, 28% memory
this sensor is broken!

beelink · Post time 2021-04-30 11:23:01

gian.montorsi@g replied at 2021-04-29 17:41
i uninstalled the drivers
I installed the suggested PA_WBFDriver_20210128
result: after 10 min. PC ...

This problem has happened before, but it provides a solution

Generally speaking, updating the driver can solve the problem

How did your driver update from the beginning? Did you uninstall and download the driver again?
Have you updated the fingerprint driver online?
Please take a look at the update method in the video, if you did not update according to this method before, please try it
Link：https://beelink-my.sharepoint.co ... YSFFEm71SQ?e=DZ0dX7
sorry for the inconvenience caused

gian.montorsi@g · Post time 2021-04-30 16:46:10

I did everything and all the tests in the world, I uninstalled the biometric sensor with the removal of the driver.
I downloaded the driver recommended by you PA_WBFDriver_20210128
but I always have the same problem, that of the photos, "internal problem"
I'm tired ... I disabled your sensor and bought a USB biometric sensor (ELAN Finger Print) and with this I have no errors or memory problems and high processor. I keep it like that.
however I can not recommend the GTR to anyone who asked me for an opinion because in the face of a defect on a new PC you give poor support and do not make the guarantee, do not propose a replacement of the defective product, just pretend nothing has happened. for this reason I have already advised against 2 of my colleagues to buy it. take your customers for exhaustion.

Arcan · Post time 2021-04-30 18:51:20

gian.montorsi@g replied at 2021-04-30 16:46
I did everything and all the tests in the world, I uninstalled the biometric sensor with the removal ...

Should BEELINK send you an internal biometric sensor like the original for you to replace it, it would be the most logical thing to do. Do you know as a curiosity, that the government of Spain has voted that they are going to modify the law on consumer guarantees from 2 to 3 years? In other words, all products sold in Spain go from 2 to 3 years, and the spare parts for those products go from 5 to 10 years. How many years of guarantee does your country have? Greetings and encouragement !!.

gian.montorsi@g · Post time 2021-05-01 00:28:04

good Arcane, that's right. if they were a serious company they would send me the spare part.
in Italy the warranty is 2 years as in all of Europe, and since the GTR I bought from the warehouse in the Czech Republic which is in Europe, they should be obliged to make the 2 year warranty !!! ca..o !!!

congedo · Post time 2021-05-01 01:59:15

Have you tried to ask where you bought it?