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Edited by RWS at 2021-04-03 07:49
In the Bios and Tools section for the GTR the BIOS download section lists a new update listed as MPC31V007_Beelink dated 2021-03-04.
It does not list what changes it makes, what it fixes and there are no instructions or tools offered to build the bootable USB drive needed. The version before (ver 06) was an .exe file and it ran to build and install the update. This version is presented as a .bin file. Nothing in the existing BIOS has an update method to directly import the .bin update file and there are no tools or documentation on how to perform the update (if needed).
They show the model numbers that this update is applicable for and they indicate that only models with 4 digit numbers can install the update by using XXXX as the place holder. My model has a 5 digit number. Are the 4 X's just a generic placeholder for any number of digits, or is it only to be installed on models only having 4 digit numbers?
I won't go into all the details but I have been trying to get answers from After Sales Support (not here) for 3 weeks and have also tried to get access to this forum so I could ask here. It was finally last night that the person on Chat was able to make me an account. I had noticed that the moderator of this forum provides excellent responses and gets directly to the answer so I'm hoping he will do the same for me.
It does not matter what problems I'm having or if the BIOS update fixes any of them for the purpose of answering these questions. They are not about a particular PC issue, the questions are about the purpose of the BIOS update, does it apply to my model and if so, how do I install it? Simple questions.
I have been contacted earlier today by a representative of Beelink stating they are making a video showing how to make a bootable USB drive that is used to update the BIOS. That will solve the install problem. The first instructions sent to me showed using WinPE to make a bootable USB drive and then I was told not to use WinPE to build the USB drive but no other suggestions were mentioned.
I used Rufus, Hirem and MS media - all of those would boot but no instructions other than to "place the update on the USB drive", Press the "Boot Button and F7" and it will build the drive. Obviously those instructions did not work.
Please answer:
1. My model is GTR35 ll-V3 16512D00W64 PRO-1T - is the update MPC31V007 applicable or not?
2. What are the changes / fixes that MPC31V007 makes?
3. How do you install it? This one should be answered by the video being made.
Thank you and I appreciate your time and effort to help resolve this. The GTR 5 is a great mini PC, excellent engineering and a quality built box.
RWS
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