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Factory reset without knowing password windows 10

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Post time 2021-03-13 23:40:57 From the mobile phone | Show all posts |Read mode
Hi people,

I need some help. We work and sell windows computers, especially the beelink bt3 pro. But after the latest update, some things changed due to the factory reset. We have some clients who return computers with an account and password on it.

Before, we could hold SHIFT and click on restart to come in the uefi and do a factory reset there. Now its asking to re install windows through the cloud or through a device.

My question in 2021 is now: how can i do a factory reset on windows 10 without using the password of an account? And after the reset we want the account to be removed so the computer can be started as new. We also don't want to have the drivers removed. With a usb clean install the drivers will be removed and this is a lot lf work.

I hope somebody can help me out because microsoft made some changes due to the factory reset.

Kind regards,
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Post time 2021-03-15 09:27:13 | Show all posts
So do you need a new system?
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Post time 2023-01-10 17:22:17 | Show all posts
beelink replied at 2021-03-15 09:27
So do you need a new system?

Hi
Yes I need a new one with drivers bundled please. The following link not work https://www.bee-link.com/cms/support/driverhardware

Best regards.
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Post time 2024-09-22 04:18:08 | Show all posts
how do you get past 'forgot password' pls why doesn't it send an email to password reset??
thanks
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