T4 device is reset by itself. Blue screen generates an error code.

yshn12

Hi
I cannot use my Beelink T4 device efficiently.
Especially in small capacity games, the device turns on and off after a while while watching videos.
Intel(R) HD Graphics When I uninstall the drivers, they are used without any problem but I cannot get efficiency.

The problem is not caused by the intel Graphics drivers.
I installed different version drivers, Windows 8 does not matter. Whenever I install intel drivers, the device turns off and on after a while while playing video and games. Sometimes 3-5 minutes, sometimes 30-40 minutes.

I would like you to help solve the problem.

beelink

Hello, dear
When you are watching a video or playing a game, you can check the temperature of the machine. If the temperature is too high, it may automatically restart.

yshn12

Hi.
In which application should I measure the temperature?
In applications where I measured the temperature, it was resetting around 70-80 degrees.
Is there a bios setting?

yshn12

Sensor values at the last reset.

beelink

yshn12 replied at 2020-12-15 03:14
Sensor values at the last reset.

Hello, according to the picture you provided, there is no overheating problem. You can check the task manager to see if there are programs that take up too much resources, or check the device manager to see if the driver is missing

yshn12

Hi,
For months, I installed the system both with the Windows 10 installation I received from you, and the Windows 10 and Windows 8.1 I have. It's the same since I first bought it. Whenever I do a graphical operation or run an application, it resets.
Google Chrome, Winrar etc. I did not install except type startup applications.
Do you have any other operating systems that I can install except Windows 10?

yshn12

Hi.
I have installed UBUNTU 20.04. Likewise, Ubuntu crashed and started over.
As far as I understand there is nothing to do.
microsoft basic display adapter driver works slowly but smoothly.
I'll listen if you offer a different solution.

yshn12

Hi
Is there a firmware update or bios update of the device?
Or a different operating system that I can use on the device.

thanks.

beelink

yshn12 replied at 2020-12-25 16:01
Hi
Is there a firmware update or bios update of the device?
Or a different operating system that I c ...

We have provided a BIOS update, please contact our after-sales staff to obtain a BIOS file for update