error remote control not work

thegodfathernk

hi everyone today I got the Beelink GS-King X. the remote control doesn't work. I put the batteries and the dongle but it doesn't work. is there any particular procedure to do to synchronize it? thank you

beelink

If your remote control cannot be used, please confirm whether the battery is installed and the USB dongle in the battery compartment is inserted into the OTG port. The above operations are all performed normally. Please check the picture and re-pair the USB dongle with the remote control

leo5111

beelink replied at 2020-11-02 15:19
If your remote control cannot be used, please confirm whether the battery is installed and the USB d ...

is this blutooth or ir?

beelink

leo5111 replied at 2021-11-25 09:21
is this blutooth or ir?

Hello.
This is the 2.4G remote control, we subsequently replaced it with a Bluetooth remote control, but the operation is the same

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is there any particular procedure to do to synchronize