FINGERPRINT SENSOR PROBLEM

FelineBank · Post time 2020-12-23 04:57:15

beelink replied at 2020-12-22 16:55
You can find biometric drivers in the device manager

Thanks for reply.

I removed. Rebooted. It didn't seem to come back. But when I rebooted again it was there.

It's still doesn't work properly.

I will wait for a fix.

sev44lora · Post time 2021-01-22 04:27:39

Edited by sev44lora at 2021-01-22 04:35

the problem is in the latest version of windows 10, 2004. In version 1909 it works. The driver is unattainable

beelink · Post time 2021-03-03 10:44:41

FelineBank replied at 2020-12-23 04:57
Thanks for reply.

I removed. Rebooted. It didn't seem to come back. But when I rebooted again ...

Sorry, due to the Spring Festival, I did not reply to you in time
We recently updated the fingerprint sensor driver. Have you updated it?

sev44lora · Post time 2021-03-06 04:49:46

where is the driver?

sev44lora · Post time 2021-03-06 04:50:51

beelink replied at 2021-03-03 10:44
Sorry, due to the Spring Festival, I did not reply to you in time
We recently updated the fingerpr ...

where is the driver?

beelink · Post time 2021-03-06 11:49:24

sev44lora replied at 2021-03-06 04:50
where is the driver?

Hi there

Please check the tutorial below
https://beelink-my.sharepoint.co ... YSFFEm71SQ?e=cvL3F4

sev44lora · Post time 2021-03-06 20:02:59

beelink replied at 2021-03-06 11:49
Hi there

Please check the tutorial below

Don't you have the separate driver to install it offline?

sev44lora · Post time 2021-03-06 20:21:06

Edited by sev44lora at 2021-03-06 20:23

The fingerprint sensor already works in the latest version of Windows. It is updated through Windows update. But I would like you to put it to install it offline, in case there is no internet option to install it

jibunnokage · Post time 2022-05-20 09:39:19

Worked under Windows 10, until an update about 11/2021... stopped working. Reinstalled clean copy of Windows 11 (which Beelink sent me). Reader worked again. But about 2 weeks ago, the reader stopped validating finger prints. I records fine. But it now never validates any finger reported. So I purchased a $20 finger print reader (USB based) and it works fine. So something with the software is an issue with Windows 11 again. I have a spare NME SSD, so thinking I will reinstall Windows 11 again, and see if I can isolate which 11 Pro update maybe causing the problem.

RobH · Post time 2023-06-26 02:26:39

Edited by RobH at 2023-06-26 02:35

This problem still exists in June 2023 on the Beelink 6900HX GTR which shipped with Windows 11.

Mine intermittently works and I can't see any regularity in when it will work or not. Reboot, power down and up, sleep and wake... nothing consistently works or fails, though mostly it fails.