Box freezes sometimes lately

Hansell

I dont know if the update has to do with it or what. but it freezes like more often and like a minute.
I cant use anything, not even a mouse or keyboard I have attached to it. then it takes me to the laucnher.

Any solution?

beelink

Hansell replied at 2020-05-07 10:43
Oh and here is an update of my problem.

I was using chrome and it freezes too. Plus it rebooted t ...

After we update the firmware, we will push the OTA upgrade, and then publish the updated firmware and modified content in the forum. You can follow the forum in time.

beelink

Under normal use, there will be no freezing. Will the machine overheat during use? Or too many USB peripherals are connected, resulting in insufficient power supply from the power adapter. If none of the above problems occur, try to burn the firmware again.

Hansell

beelink replied at 2020-05-06 15:14
Under normal use, there will be no freezing. Will the machine overheat during use? Or too many USB p ...

Thanks for answer. Well no overheat, but I think a specific browser was the problem. (kiwi browser)
Happens sometimes when I watch live streaming.

But to freeze including my peripherals? I think that was odd and new.

beelink

Hansell replied at 2020-05-06 15:38
Thanks for answer. Well no overheat, but I think a specific browser was the problem. (kiwi browser ...

If the problem is caused by a specific browser, it may be because this browser is not adapted to TV BOX products, so it may cause freezing when used.

Hansell

beelink replied at 2020-05-06 16:17
If the problem is caused by a specific browser, it may be because this browser is not adapted to T ...

Ok.

Hey btw...where can I know about upcoming gt king features, updates, etc?

Hansell

Hansell replied at 2020-05-07 09:08
Ok.

Hey btw...where can I know about upcoming gt king features, updates, etc?

Oh and here is an update of my problem.

I was using chrome and it freezes too. Plus it rebooted the system.

I forgot to tell that too. every now and then the system reboots just because.
Maybe is because Im doing a lot of tasks? (although I dont know if "a lot" is a proper definition. This has 4 gb of ram right? But to reboot the system...I think that shouldnt happen.

So yeah, I think is the system honestly. I hope you look into it.

BradleyTow

Hi,

Sometimes, when you seek video files the video output freezes on one frame. Audio and seek bar are unaffected - the movie seems to go on. To unfreeze the video you have to change the position of the seek bar might need to do it several times.

It usually happens with FullHD videos or with normal videos on a low-end graphics card 512MB VRam. But today it also happened to me with normal video files 688x440, 25.0fps, 1530kbps on fairly modern PC with fairly modern graphics card.

This doesnt happen when using any other video player Ive tried. Even on the above mentioned low-end PC.
Hope this can be fixed.