GT KING NOT 4k screen resolution on droid settings

Oscarse

I have bourht recenly a gt-king pro and with normal hdmi cable not reconigze 3840x2160 píxel resolution on 60 hz and 59,8 hz in wite list not appear neither, I would like to have a solution for this bug.


What can I need?


New cable, firmware, ... whitch  its the real solutión for this problem?


I need help for solve this problem

DaniHun

Get a new cable first preferably HDMI 2.1 to enjoy HDR and Dolby Vision. If still doesn’t work try to do a factory reset.

Oscarse

I have a HDMI 2.0b cable and do not show image on my monitor 4k I have a HDMI High Speed with ethernet also and I am using core elec and don't apear 3840x2160 píxel resolution on 60 hz and 59,8 hz, how can I solve this?

beelink

Oscarse replied at 2020-04-22 05:46
I have a HDMI 2.0b cable and do not show image on my monitor 4k I have a HDMI High Speed with ethern ...

To use a 3840x2160 resolution, you need your TV box, HDMI cable, and monitor to support 3840x2160 resolution. Please confirm whether all are supported

Oscarse

I have beelink gt king pro, and a Benq monitor 4k uhd, HDR , and a HDMI 2,0 cable supported when I have bought my tb box, I have check on my monitor with others tv box like Xiaomi tv box and appear 4k screen settings, I think ... And if it were cause the beelink tv box problem?, I am using CoreELEC and do not show me all resolutons available with 2,0 cable output in 2,1 hdmi port.

DaniHun

Oscarse,

Have you swapped the cable?
Have you tried Android not CoreELEC?
What about factory reset?
Try to check it on a different monitor/TV as well.
It could be EDID issue. Try to switch on the box first and then monitor and also other way.

DaniHun

Oscarse,

Have you tried with different HDMI cable?
Different port on your monitor?
What about under Android same issue?
What is the maximum resolution what CoreELEC shows? 1920x1080x60Hz?
It could be EDID issue, try to switch on the box first then the monitor and try the opposite.
Maybe you should try on a different monitor/TV if you can.

Oscarse

Oscarse replied at 2020-04-22 15:07
I have beelink gt king pro, and a Benq monitor 4k uhd, HDR , and a HDMI 2,0 cable supported when I h ...

i have a monitor 4k and a Beelink gt king pro buy it recently, and with the cable supported in box, I can not settings display resoltution 3840 x 2160 pixel with factory android configured.

Is it a problem of firmware o is it a problem of the cable supported?

I am using CoreELEC build in this tvbox.

Oscarse

DaniHun replied at 2020-04-22 18:23
Oscarse,

Have you tried with different HDMI cable?

Hello.

I have tried with a HDMI 2.0 b cable and I have the same problem.

I have used different ports on my monitor and with hdmi 2,0 only resolution on android 1920x1080x60HZ maximun resotluirion one time done unboxing.

On CoreELEC show the shame resolution 1920x1080x60hz, and one time I have stetted 4k resolution on Kodi and CoreELEC, I do not know if it is a problem of my gt- king pro, hdmi 2,0 cable or firmware.

What do you mean with EDID issue? I have used my monitor with Xiaomi tv box and autoresolution appear like 4k to 60 HZ without problem.

I need a solution. please.

Oscarse

beelink replied at 2020-04-22 09:58
To use a 3840x2160 resolution, you need your TV box, HDMI cable, and monitor to support 3840x2160  ...

I need a solution, for this problem, please, in case of need firmware send me link please.