Headphone audio output cuts out

Coolrunner0696 · Post time 2020-02-29 20:10:48

The headphone output cuts off now and then. The only way to get it back is by hard reset of the unit. Can you fix the problem?

Durian · Post time 2020-03-02 09:51:52

Me too.

Only restart the device

beelink · Post time 2020-03-02 11:48:46

Please tell me what is the SN number on the back of your machine? We will do a test fix

Durian · Post time 2020-03-05 16:58:19

SN:C922HQBG9...

beelink · Post time 2020-03-05 17:09:27

Durian replied at 2020-03-05 16:58
SN:C922HQBG9...

Hello，
Can you tell me your firmware version? Is it not working all the time, or is it not working after the firmware upgrade? Have you tried updating the firmware to the latest version? Or re-flash the firmware via USB

Durian · Post time 2020-03-06 09:51:27

With the latest
GTKing_PRO_908P0_wol，There has always been this problem, not only after upgrading, but also occasionally. It can only be normal after restarting

beelink · Post time 2020-03-06 12:08:01

Durian replied at 2020-03-06 09:51
With the latest
GTKing_PRO_908P0_wol，There has always been this problem, not only after upgrading, ...

If you confirm that your headset is okay, you can contact the seller to replace it