Volume decreases after system sounds until next track plays

TraxtarXKR · 发表于 2019-10-15 02:54:36

When listening to pandora, or similar, and a system sound occurs (Google maps voice, or the chime from connecting WiFi, etc), the music volume dramatically decreases... presumably to shift audio priority to the system sound (think music lowers for the turn instruction) but doesn't return after the sound is finished.
Raising the volume does not change output level... it is already on max volume.

Advancing to the next track will re-establish previous volume level, even though the slider position on the volume bar has not changed.

beelink · 发表于 2019-10-15 15:04:08

We tested the problem, but we didn't have this problem, please try to update the firmware to the latest version via OTA, or manually update the latest firmware via USB burning.

TraxtarXKR · 发表于 2019-10-19 04:37:37

OK I will try it. Thanks very much. I can also take a video if the problem does keep happening after I update to latest firmware.

exkarter3 · 发表于 2019-10-19 19:00:56

I also having this problem too.volume will decreases when changing to next episode on dramas.

TraxtarXKR · 发表于 2019-11-13 02:29:57

I have updated to the latest firmware, and this issue is not resolved.

Here is another description of the problem:

A system sound will lower the volume of any media playing, as expected. However, the volume level will not return until the next song plays. A good example is when voice guidance for maps comes on to announce an upcoming turn. The volume of media will decrease, and the voice guidance will be at the set volume (same as media before it decreased). After the voice stops, the media stays at the muted decreased volume. When I advance to the next track, the volume level of the music returns.
I've made a video showing this problem, for your reference.

https://youtu.be/1uhc2uPiqjY

TraxtarXKR · 发表于 2020-01-07 01:42:44

These problems are still not resolved with newest 907 firmware.

TraxtarXKR · 发表于 2021-03-31 05:23:01

Purchased a new 6B8X unit in hopes the volume issue was addressed, but it is still a problem.

915P0 firmware.

When running navigation, the voice guidance will lower media volume. However, when voice guidance is finished, the media volume will remain low until the next track, and resume at full volume.

Please advise how to repair this issue. Changing touch tones, notificaiton volume, and sound settings in 'droid settings' does not change the result.

beelink · 发表于 2021-03-31 13:46:51

TraxtarXKR replied at 2021-03-31 05:23
Purchased a new 6B8X unit in hopes the volume issue was addressed, but it is still a problem.

915P0 ...

Hi there，could you provide us with a video about this issue

TraxtarXKR · 发表于 2021-03-31 23:54:59

Edited by TraxtarXKR at 2021-03-31 23:59

Please see post #5. The issue is identical. There is no change.
Similarly, if there is any music playing, and the volume automatically lowers when a notification sound occurs, the track will remain at low volume, until the song ends or manual advance to next track... then the louder volume level will return.

TraxtarXKR · 发表于 2021-04-01 23:20:23

Edited by TraxtarXKR at 2021-04-01 23:21

Please advise. Do you need another video? Is this being investigated? Is there way to take a log file and upload it for review?