Screen turns 90 degrees when opening some apps

elpreto

Hi.

Some apps turn my screen 90 degrees.

Considering that I can really not use the device if it turns the screen, I need to fix it or give it back to the place I bought from. Is there a solution for this?
I have checked and there are no new updates on my device.
My firmware says 20190606.

I have another 2 days to give back the device.
Please let me know if this is something that can be fixed or not.

Thanks.

beelink

What is the application? We can test, can this application be used normally on other devices?

elpreto

One example is PureVPN, downloaded from Play Store.

elpreto

Looks fine after removing the AUTO ROTATE option from Android Settings.

Another thing. Every times I turn off my device, the language comes back to chinese, I have to set it again to Engligh every time.....

elpreto

My box Serial code starts with B922, in case this important is useful.

beelink

elpreto replied at 2019-07-21 01:09
Looks fine after removing the AUTO ROTATE option from Android Settings.

Another thing. Every times  ...

This problem may be caused by the HDMI CEC function, please try to turn off the box or display HDMI CEC function

elpreto

Thank you, that fixed the issue.