View: 2678|Reply: 4

No audio on Neflix

[Copy link]

1

Threads

7

Posts

57

Credits

Member

Rank: 2

Credits
57
Post time 2019-07-08 15:36:04 | Show all posts |Read mode
Hello from Greece,

one week ago I bought a GT Mini tv box and on Netflix I have no audio. The only solution I found was while playing the movie changing audio from native to another language and then back to native, but it is vey annoying as I have to do the same everytime I open the movie and if there is no other language than native, I simply have no sound at all. Can you please help me out?

Thank you all
Reply

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-08 18:47:58 | Show all posts
We did not generate this problem, you can try to reset it, or re-burn the firmware in the link below.

http://www.bee-link.com/forum.ph ... &extra=page%3D1
Reply Support Not support

Use magic Report

1

Threads

7

Posts

57

Credits

Member

Rank: 2

Credits
57
 Author| Post time 2019-07-09 15:43:19 | Show all posts
I did load the recommended 8.0 fw and Netflix did not worked at all with a repeated error message and a countdown to retry login with no success. I then upgraded it on 9.0, I download Netflix through App of Beelink and after successful login no audio again while playing movies. To resolve the problem I dragged movie's process bar and sound came up (a read the workaround on previous posts). Can you please come back with solution/fix?
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-10 10:56:58 | Show all posts
Foxmorsy replied at 2019-07-09 15:43
I did load the recommended 8.0 fw and Netflix did not worked at all with a repeated error message an ...

Is the machine you purchased GT1 mini or GTmini-A? Our GTmini-A has not produced such a situation. Can I send the S/N code at the bottom of the machine to me?
Reply Support Not support

Use magic Report

1

Threads

7

Posts

57

Credits

Member

Rank: 2

Credits
57
 Author| Post time 2019-07-23 17:36:54 | Show all posts
hi there... it is a GT1 Mini with serial B95XRQIG10194

thank you
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list