Beelink BT7 does not power up

Urajmal · 发表于 2016-08-24 05:27:53

Just a quick reminder to everyone!

I have returned the box BT7 to Gearbest. Now I am waiting for the change! I am going to write back,
when I get a new one! Hopefully working flawlesly!

pdionisis · 发表于 2016-08-24 14:12:39

Urajmal replied at 2016-08-24 05:27
Just a quick reminder to everyone!

I have returned the box BT7 to Gearbest. Now I am waiting for t ...

I still can not return return mine since "Best electronics store" does not answer at Aliexpress
I have filled a complain to Aliexpress since 20 days and talked to customer support of Aliepxress
5 times
Still no answer.
Just general promises that they will do their best to help etc

Also the Aliexpress system does not let me update my feedback to seller. So he has 100% feedback
from me ....

Urajmal · 发表于 2016-08-24 18:40:53

pdionisis replied at 2016-08-24 14:12
I still can not return return mine since "Best electronics store" does not answer at Aliexpress
I ...

Try to write on beelinkservice@bee-link.com to ask for some exchagne and if that is option.

Make a video, how is Box behaving and send to Beelink also. Send also the video to Aliexpress,

Just keep cooperating, not opposing, as this will make people to cooperate with you.

Much luck!

Urajmal · 发表于 2016-08-24 21:55:10

Edited by Urajmal at 2016-08-25 04:00

Today I received message from Beelink over email, and they offer me to replace the BT7, which I think is very positive offer! This is the quoted email:

Hello,Tadej Brunsek
Replaced with new device. You buy the product needs to be returned to us ，We need to analyze the problem.
I will re-send a new product （BT7）to you.

My address :
SHENZHEN AZW TECHNOLOGY CO.,LTD
Add：4th Floor, Building 18, Longjun Industrial Park, Bujiuwo,Longhua New District, ShenZhen, China.
Tel：+86-755-36633117/118
Fax：+86-755-36633116
P.C：518109

Thanks

liuyan
beelinkservice@bee-link.com

Remember people! The world is not over when something does not work, and you have to take it with the positive attiutude and things will sort out. I suggest to anyone to write to Beelink, and I believe you will get assistance from them! Just don't offend but cooperate! Remember that!

Tad

beelink · 发表于 2016-08-25 10:13:03

Urajmal replied at 2016-08-24 21:55
Today I received message from Beelink over email, and they offer me to replace the BT7, which I thin ...

Hello, thanks your feedback. We also encourage you to discuss on forum, and we will have a FAQ for general question, our Moderator king will online everyday, when some unknowable problem, we need return to test.

Thank you.

Urajmal · 发表于 2016-08-25 18:10:46

beelink replied at 2016-08-25 10:13
Hello, thanks your feedback. We also encourage you to discuss on forum, and we will have a FAQ for ...

Thank you for your support!

I am here to let all the people know, what I have learned from issues with BT7.

I am going to review also GT1 and provide further help to anyone who will need it! ;)

Cheers!

Tad

beelink · 发表于 2016-08-26 10:51:57

Urajmal replied at 2016-08-25 18:10
Thank you for your support!

I am here to let all the people know, what I have learned from issue ...

Thanks, you are right, hope you can love our new product, we have posted the sample yesterday, later, we will send you the tracking number.

Cheers!

Urajmal · 发表于 2016-10-03 01:11:39

Hello to all!

I am reporting back, that I have succssessfully received new version from Gearbest. The computer is very stable. I have restarted it a few times, updated the windows, also tried to plug out the power, and it still works. I am now having it for a few days, and I can say that it is quite a piece of work! If this hardware will last for a 4-5 years, I will be very happy!

Thanks to Beelink and Gearbest for the support!

Tad

Avav1984 · 发表于 2016-10-08 22:20:12

Is it a new version of BT7 ?

Urajmal · 发表于 2016-11-15 08:08:24

Avav1984 replied at 2016-10-08 22:20
Is it a new version of BT7 ?

I don't know if there are either "new" or "old" devices, but I got a new one, yes!