problem with i68g

Luke67

Hi I own an i68g and when I launch netflix the system tells me there is an updated version, but when I try to update netflix I am told that my system is not compatible with this new version.   
  Can you please tell me how to fix this problem?
Also, before this difficulty, when I looked at the netflix the voice came reproduced not in sync with the video
  The firmware has been updated to the latest available version via ota  
  Thanks and greetings

beelink

hi dear , please tell me more information about your tv box to solve it quickily , thank you . :lol

Luke67

I attach the information I see regarding the device. I also attach the serial number of the product. As I said, you can not upgrade the version of Netflix, but the most important problem is that watching any Netflix content the audio is not aligned with the video (audio is delayed). With multimedia content (using the preinstalled code version that is not the latest available) the audio is aligned.
Thank you

Luke67

I attach the information I see regarding the device. I also attach the serial number of the product. As I said, you can not upgrade the version of Netflix, but the most important problem is that watching any Netflix content the audio is not aligned with the video (audio is delayed). With multimedia content (using the preinstalled code version that is not the latest available) the audio is aligned.
Thank you

Luke67

I attach the information I see regarding the device. I also attach the serial number of the product. As I said, you can not upgrade the version of Netflix, but the most important problem is that watching any Netflix content the audio is not aligned with the video (audio is delayed). With multimedia content (using the preinstalled code version that is not the latest available) the audio is aligned.
Thank you

Luke67

second attachment

Luke67

second attachment

Luke67

Hi somebody have some hints to solve the problem ??:o:o

Farsanbaloo

I experience the same problem as Luke67 do with my i68

Luke67

beelink replied at 2017-08-25 15:20
hi dear , please tell me more information about your tv box to solve it quickily , thank you .

no help to solve the problem?:'(