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Constant blue light and no picture - mini MXIII II 2/16

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Post time 2017-08-08 16:56:26 | Show all posts |Read mode
Hello everybody. This is my first post here so I hope I would have some luck in finding solution.

I have Beelink mini MXIII II 2/16. For two months everything was good until the other day. Suddenly when I tried to boot my TV box there was nothing on screen. Blue light is on but there is no picture. What is interesting is when I unpluged it and put adapter in again there is no short red light. It is blue light right away.
I tried restart with holding restart button while plugging adapter in, but nothing happens. Also USB burning tool doesn't recognize device. I tried to find pins to short but seems that new boxes don't have pins to short. Also no luck with flashing via SD card.  I am out of ideas, do anybody have any? Thank you.

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Post time 2017-08-08 17:59:46 | Show all posts
hi dear , could you make a video to show what you happend ? :lol
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Post time 2017-08-08 18:00:23 | Show all posts
beelink replied at 2017-08-08 17:59
hi dear , could you make a video to show what you happend ?

here is my email : chanchan@bee-link.com .
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 Author| Post time 2017-08-08 18:56:16 | Show all posts
beelink replied at 2017-08-08 18:00
here is my email :  .

OK. I will make a video and send when I arrive home. But there is nothing to see. When I plug TV box in, blue lights goes on (no short red light) and nothing happens more. There is no picture on TV, nothing...
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 Author| Post time 2017-08-09 13:19:01 From the mobile phone | Show all posts
beelink replied at 2017-08-08 18:00
here is my email :  .

I've sent you an e-mail. Any suggestion qould be appreciated.
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