Sound Issue With SER8 (SER8 的声音问题)

vwu

I want to set up a dual boot with Linux on my newly purchased SER8. However, I’m encountering sound issues after installing two Linux distros: Pop!_OS 24.04 and Zorin 17.3 separately. The sound is barely audible on Pop!_OS, and there is no sound at all on Zorin. I've been informed that the likely cause is incompatibility between the new hardware and the older Linux distro packages. Do you have any suggestions on how to resolve this issue?

我想在我新买的 SER8 上设置 Linux 双启动。但是，在先后安装两个 Linux 发行版：Pop!_OS 24.04 和 Zorin 17.3 后，我遇到了声音问题。在 Pop!_OS 上几乎听不到声音，在 Zorin 上则完全没有声音。我被告知，原因可能是新硬件与旧 Linux 发行版软件包不兼容。您对如何解决此问题有什么建议吗？

tuiguang10

Hello there,

Could you please send us a picture of  SN code at the bottom of machine and a picture of purchase invoice?

Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

Maybe updating the BIOS can solve the problem.

Have a nice day!