Continuous boot loop on SER 7 after Win11 update

JohnnyD · 发表于 2025-01-03 22:51:16

Which BIOS files are needed for update to cure the BSOD and rebooting after upgrading to 24H2? There are many files in the BIOS folder for the SER 7

JohnnyD · 发表于 2025-01-04 05:24:47

ChrisWNY replied at 2024-12-29 11:23
The latest BIOS fixed this issue. I was able to change the VRAM to 8GB after flashing the latest B ...

Which BIOS file did they send you Chris?

tuiguang10 · 发表于 2025-01-04 12:00:10

rnunyabiz replied at 2025-01-03 01:50
I have the same issue. Please send me the files

Hello there,

Could you please send us a picture of SN code at the bottom of machine ?

Could you please take a picture of the BIOS main screen of your machine for us to see?
Here is the tutorial of how to check the BIOS version: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ .

Then we will send you the corresponding BIOS file.

Have a nice day!

tuiguang10 · 发表于 2025-01-04 12:02:20

JohnnyD replied at 2025-01-03 22:51
Which BIOS files are needed for update to cure the BSOD and rebooting after upgrading to 24H2? There ...

Hello there,

Could you please send us a picture of SN code at the bottom of machine ?

Could you please take a picture of the BIOS main screen of your machine for us to see?
Then we will send you the corresponding BIOS file.

The V07 BIOS just solved the blue screen problem in SER7 after update 24H2, which is not necessary.

Have a nice day!

JohnnyD · 发表于 2025-01-04 17:52:57

HI, this will be to cure the crashing and boot loop after upgrading to 24H2 2 weeks ago, 2 screenshots included, can you also send info on how to upgrade the BIOS please, many thanks

tuiguang10 · 发表于 2025-01-06 16:36:29

JohnnyD replied at 2025-01-04 17:52
HI, this will be to cure the crashing and boot loop after upgrading to 24H2 2 weeks ago, 2 screensho ...

Hello there,

The BIOS file and tutorial are send for you, please check your PM.

If you still can not solve the problem, it is recommended that you can download the latest 24H2 system file from the Microsoft official website to install, this is the tutorial: https://mega.nz/file/On523Jxa#W3 ... esdSrxyqQfI3L1n6n7k

Please remember to back up your data before reinstalling the system.

Have a nice day!

JohnnyD · 发表于 2025-01-08 17:11:17

Hi, this new v7 BIOS has not fixed the crashing boot loop when upgrading to 24H2, its exactly the same, is there a possibility you can send me a rar install package with 24H2 as the OS instead of 23H2? That way I also get all the correct drivers etc.

Kind Regards

JD

tuiguang10 · 发表于 2025-01-09 17:07:30

Edited by tuiguang10 at 2025-01-10 17:16

JohnnyD replied at 2025-01-08 17:11
Hi, this new v7 BIOS has not fixed the crashing boot loop when upgrading to 24H2, its exactly the sa ...

Hello Johnny,

Sorry, we don't have a Windows system file for 24H2 for SER7 7840.

It is recommended that you can go to Microsoft official website to download 24H2 system file for installation, this is the tutorial: https://mega.nz/file/On523Jxa#W3 ... esdSrxyqQfI3L1n6n7k

Here is the corresponding driver file for SER7 7840: https://url.bee-link.cn/wPts

I hope it can help you.

Have a nice day!

JohnnyD · 发表于 2025-01-09 17:42:13

Hi

Thanks for that, did you forget the drivers link?

Regards

JD

tuiguang10 · 发表于 2025-01-10 17:17:13

JohnnyD replied at 2025-01-09 17:42
Hi

Thanks for that, did you forget the drivers link?

Hello there,

Please check my last reply again.

Here is the tutorial of updating the driver: https://buildin.ai/lizong/share/ ... 7-97d8-dc7eac84a4eb

Have a nice day!